Some times if we modify CIF to correct customer Name , CIF modified but in customer Account modified name will not appear.
Detailed Procedure for change Customer Name:
Command :: HCCA
- First change the concerned account holder CIF with correct Name and verify
HCCA -> MODIFY -> A/C ID -> GIVE DUMMY CIF ID ( ANY ONE )-->MODIFY NAME ‘ YES ‘->REASON CODE ‘C’ ‘
- Verify them same in Supervisor
HCCA -- MODIFY -- A/C ID -- GIVE CUSTOMER MODIFIED CIF ID---MODIFY NAME ‘ YES ‘--- REASON CODE ‘C’ ‘
Now the Correct Name will be appeared in the Customer Account.
G VIJAY KUMAR,COUNTER PA,