A Clue How to change a Customer Name in DOP Finacle

Change Customer Name in DOP Finacle

Some times if we modify CIF to correct customer Name , CIF modified but in customer Account modified name will not appear.

Detailed Procedure for change Customer Name:

Command :: HCCA

1. First change the concerned account holder CIF with correct Name and verify

HCCA -> MODIFY -> A/C ID -> GIVE DUMMY CIF ID ( ANY ONE )-->MODIFY NAME ‘ YES ‘->REASON CODE ‘C’ ‘

• Verify them same in Supervisor 

HCCA -- MODIFY -- A/C ID -- GIVE CUSTOMER MODIFIED CIF ID---MODIFY NAME ‘ YES ‘--- REASON CODE ‘C’ ‘

Now the Correct Name will be appeared in the Customer Account.

G VIJAY KUMAR,COUNTER PA,

BANAGANAPALLI SO